ReStore Reopens

At the Habitat for Humanity ReStore, our priority is the health and safety of our customers, donors, volunteers, and staff.

In response to COVID-19, our team will continue to adhere to the recommendations of the CDC and local authorities to ensure we are protecting our community while providing services that have been deemed essential.

As we resume operations with additional precautions, each store will have temporary hours until we can return to our normal store schedules.

Current Open Hours

ReStore Oakland
Tuesday – Saturday…..9:00am – 5:00pm

ReStore San Jose
Wednesday – Sunday…..9:00am – 5:00pm

ReStore Concord
Wednesday – Friday…..10:00am – 6:00pm
Saturday – Sunday………9:00am – 5:00pm

Safety Precautions

We request that all shoppers and donors follow the safety precautions listed below, so that we can continue to serve our community, while keeping our customers and staff safe.

  • All customers and staff are required to wear face coverings while inside ReStore.
  • Do not enter if you are currently experiencing or have recently experienced flu-like symptoms including fever, cough, or shortness of breath.
  • Limit of 25 customers at a time inside ReStore Oakland.
  • Limit of 20 customers at a time inside ReStore San Jose.
  • Limit of 15 customers at a time inside ReStore Concord.
  • All customers must adhere to physical distancing of at least six feet.
  • Please refrain from sitting on the furniture.
  • Please use the hand sanitizer provided at stations throughout the store.
  • All loading and unloading of purchases and donations will be self-service.
  • All returns are temporarily suspended.

To see ReStore inventory online, please visit our online listings below.

ReStore Oakland Online

ReStore San Jose Online

ReStore Concord Online

Now Scheduling Free Donation Pick-ups

ReStore has also resumed our free donation pickup and donation drop-off services at all locations with updated criteria for all donations.

ReStore Oakland
Tuesday – Saturday…..9:00am – 4:00pm
ReStore Oakland is also accepting mattresses for recycling during donation drop-off hours.

ReStore San Jose
Wednesday – Sunday…..9:00am – 4:00pm

ReStore Concord
Wednesday – Friday…..10:00am – 5:00pm
Saturday – Sunday………9:00am – 4:00pm

In addition to our usual donation criteria, ReStore must temporarily decline used items made with cloth or fabric.

  • NO USED CLOTH OR FABRIC couches, loveseats, futons, sleeper sofas, chairs, ottomans, household items, home décor, curtains, cushions, bed frames, office chairs, patio umbrellas, carpet rolls, carpet padding or carpet squares.

22 comments on “ReStore Reopens”

  1. 1
    Mary Martinez on May 31, 2020

    we have a used oven/stove we are not using. It works and could use a good home…. Also we are looking for a washer.

  2. 2
    Donna Pieper on June 1, 2020

    I can bring tool donations to the Concord Restore on Wednesday, 6/3/2020. Is there a particular drop off area?

  3. 3
    ReStore on June 1, 2020

    Excellent! The ReStore Concord donation area is behind the store. If you drive by with ReStore on your right, then pass Pins and Pizza, it will be a right turn then another right turn. You will see a sign on the right that says “Donations”. Please don’t hesitate to ask our staff if you’re having any trouble locating it. Thanks for thinking of ReStore for your donation!

  4. 4
    ReStore on June 1, 2020

    Wonderful! You can drop off your donation at one of our stores or request a free donation pickup online.

    ReStore carries a variety of washers, but our inventory is always changing, so we request that you visit our stores in person to see what we have in stock. You can find a store near you on our locations page.

  5. 5
    Ro on June 10, 2020

    I’m glad ReStore is reopen! When do you expect to resume free donation pickups? I have a brand new couch from Article.com, still in the box, that I would like to donate.

  6. 6
    ReStore on June 10, 2020

    Hi Ro,

    That’s great! Donation pick-ups recently resumed, so you can schedule online or over the phone at (510) 803-3343 today!

    Thanks for reaching out and for choosing ReStore for your donation!

  7. 7
    Beverly Paganetti on June 16, 2020

    I have a craftsman table saw rarely used, and a new plastic awning kit still in the box. Do you take these and can I drop them off? Also do you take exercise equipment. Also in excellent condition?

  8. 8
    ReStore on June 16, 2020

    Hi Beverly,

    ReStore does accept power tools and exercise equipment in good condition, however it is up to our donations staff to decide. You can find the donation drop-off hours for all three of our stores here.

    Thanks for thinking of ReStore for your donation!

    Best,
    Aidan
    ReStore Marketing Coordinator

  9. 9
    Jane on June 17, 2020

    Hi there, are you accepting mattress drop-offs during this time?

  10. 10
    ReStore on June 18, 2020

    Hi Jane,

    Thanks for asking! Yes, ReStore Oakland is accepting mattress drop-offs during our drop-off donation hours.

    Best,
    Aidan
    ReStore Marketing Coordinator

  11. 11
    Ron on June 18, 2020

    I have two ceiling fans, 2x plantation shutters 75″ wide x 82″ high, wood blinds various sizes, 3 x small wood cabinets. Are these good to donate
    What is lead time needed for pickup?

  12. 12
    ReStore on June 18, 2020

    Hi Ron,

    Thanks for asking! If you don’t mind filling out our Donation Pickup Request form, our Donation Team will respond with answers to both of your questions.

    Best,
    Aidan
    ReStore Marketing Coordinator

  13. 13
    Abi on June 24, 2020

    I would like to donate a mattress. Is the pickup option available for mattresses?

  14. 14
    ReStore on June 25, 2020

    Hi Abi,

    Unfortunately, ReStore cannot accept mattress donations, or pickup mattresses for recycling. If you can drop the mattress off at ReStore Oakland at 9235 San Leandro Street, we would gladly accept it for recycling at no cost to you.

  15. 15
    Monty on June 25, 2020

    what is the age limit for a donation of a refrigarator?

  16. 16
    ReStore on June 25, 2020

    Hi Monty,

    We ask that all donated appliances be less than 7-years old. For future reference, please see our Donation Criteria page. Thanks!

  17. 17
    Adeeba Hamid on July 5, 2020

    I would like to donate a floor lamp, pots, pans and some small appliances and some baby items like toys and rocker etc. Are you accepting these and can you pick up these from my home.
    I also have almost new sofa sleeper in excellent condition, barely used but not sure if you are accepting it at this time. Please let me know what items are okay for you to pick up.
    Thank you.

  18. 18
    ReStore on July 6, 2020

    Hi Adeeba,

    Thanks for asking! ReStore can pick up accepted donations, but we ask that you fill out our donation pickup request form here:
    https://restore.habitatebsv.org/donate-items/request-pick-up/

    Then we can let you know exactly which items we can and cannot pickup, and schedule a time for pickup.

    Best,
    Aidan
    ReStore Marketing

  19. 19
    Elizabeth Bowersox on July 29, 2020

    I would like to donate 88 pieces of bullnose trim that are still in the box; turned out to be wrong size for bathroom remodel. Sonoma Tilemakers – Pure White quarter rounds, 1 1/4″ x 6″ – PUR/PRQR6. 2 boxes. Never been used. Cost was: $411. We live in Menlo Park. Any chance of pick up; SJ store closest to us…San Carlos store is now closed.

  20. 20
    ReStore on July 30, 2020

    Hi Elizabeth,

    To request a donation pickup, please complete our donation pickup request form or call us at (510) 803-3343.

    Thank you for choosing ReStore for your donation!

    Tha

  21. 21
    Maxwell Djakasaputra on August 18, 2020

    Hi there,
    My storage company’s movers can only drop off at 8AM. Would it be possible to leave a barely used bed frame for donation and a mattress for recycling at the front door?

  22. 22
    ReStore on August 19, 2020

    Hi Maxwell,

    Thanks for asking! Any items left for donations or recycling without approval from our staff is considered illegal dumping. If you are interested in coordinating a pickup, please email us at
    ReStore@HabitatEBSV.org or call (510) 803-3343.

Comments are closed.