CAREER OPPORTUNITIES - Habitat for Humanity ReStore

CAREER OPPORTUNITIES

CAREER OPPORTUNITIES

CAREERS

learn and grow with ReStore start a career

join the team open positions

Driver, Mover, Warehouse Staff, ReStore

Department: ReStore
Reports to: ReStore Logistics Team
Classification: Full-time, Non-exempt

Position Purpose:
The ReStore procures and resells building materials and other related supplies. The Driver/Mover/Warehouse Worker will drive company vehicles and rented box trucks to pick up donations such as furniture and large building materials, and transport the merchandise to the ReStore. This position will require loading and unloading heavy items and driving throughout the Bay Area. This individual will also be required to help the ReStore and warehouse duties on days when jobs are not scheduled.

Essential Functions of Position:
• Ability to drive 26’ bobtail box truck
• Must be able to safely lift minimum of 50 lbs., have full range of motion, and dexterity.
• Must be able to use smart phones/tablets to access daily jobs, issue donation receipts, and use GPS.
• Loads and unloads truck by hand or by use of hand truck, dolly, forklift and follow safety protocols
• Wraps, pads, stacks, and secures items in position on truck to prevent damage during transportation
• Responsible for upkeep of truck, tools, and equipment
• Knowledge of furniture, appliances, building materials, and equipment handling industry-accepted procedures.
• Observes all state and federal traffic laws and wears a seat belt while in the company vehicle at all times.
• Maintain effective and professional working relationships with staff, volunteers, customers, donors and the public.
• Ability to work independently

Knowledge, Skills, and Abilities:
• Experience as a route driver or mover required
• At least two-years of driving experience required and must have a clean driving history for the past 5 years. (DMV printout will be required)
• Knowledge of Microsoft Word, Excel and Outlook is a must
• Computer Savvy, analytical and great attention to detail is a must
• Basic knowledge of use of smart phone, tablet, computer is a must
• Experience driving up to 26’ bobtail box truck is a plus
• Warehousing and forklift experience is a plus
• Ability to work with and lead volunteers
• Good oral and written communication skills

Note: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as desired.

The first step to starting your career with ReStore is to apply! Please submit both a cover letter and resume to Lucinda Lee O’Sullivan, Director of HR & Operations at hr@habitatebsv.org.

Assistant ReStore Manager, San Jose

Date: Summer 2023
Department: ReStore
Reports to: ReStore Manager, San Jose
Classification: Non-Exempt, Full Time

Position Purpose:

Under the direction of ReStore Manager, the Assistant ReStore Manager (ARM) is responsible for ensuring success at the ReStore. The Assistant ReStore Manager is responsible for making sure every customer and donor has an excellent customer experience. The ARM is responsible for overseeing  the front-of -store activities in accordance with all company policies and procedures

Essential Functions of Position:

  • Protection of company assets
  • Establish and maintain a professional and safe environment, ensuring the best possible experience for customers and volunteers
  • Ensure compliance to company policies and procedures through proper handling of all transactions and corresponding documentation (i.e., refunds, check approval, employee discounts, price overrides, gift certificates and any other transactions requiring supervisory involvement)
  • Training and supervision of floor volunteers
  •  Maintaining merchandising standards for register end caps and display cabinets
  • Maintaining neat, organized, and safe front end/service desk area
  • Timely communication to store management of any issues
  • Damages and returns are handled daily according to established company procedure
  • Other duties as assigned

Knowledge, Skills, and Abilities:

  • Ability to communicate with a friendly, calm, and consistent demeanor
  • Ability to supervise others while remaining individually productive
  • Strong interpersonal, organizational and time management skills
  • Ability to remain calm under pressure
  • Ability to train and coach others
  • Must be able to speak and comprehend English. Secondary language a plus skills.
  • Know and understand the Habitat mission and your role in it
  • Good customer service & communication skills
  • Good organizational skills
  • Show initiative/work independently
  • Minimum 6 months supervisory and customer service experience preferred.
  • Experience in related retail environment preferred.

Working Environment/Physical Requirements:

Qualified applicant must be able to perform essential duties and responsibilities with or without a reasonable accommodation. Qualified applicant must be able to set and operate a ticket gun, cut case merchandise, count money, lift merchandise weighing up to 50 pounds, sign merchandise, display product on shelves and on the sales floor up to 6 feet, and climb up and down ladders. Qualified applicant must have flexibility in scheduling to meet business needs. The requirements listed below are representative of the knowledge, skill and/or ability necessary to perform these duties.

  • Ability to stand for 4-hour shifts (with periodic breaks)
  • Must have the ability to safely lift 50lbs.

Compensation and Benefits

Compensation is based on experience. We offer health, vision, and dental insurance to full-time employees and cover 90% of employee premiums, and 50% for spouse and dependents. We provide a 4% annual salary match to your 403(b) retirement plan after one year of service, with a three-year cliff vesting. We also offer generous paid time off including vacation, sick leave, and 13 paid holidays.

Salary Range: $20.00 – $28.00 an hour DOE

Note: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as desired.

Interested candidates must submit both a cover letter and resume to Lucinda Lee O’Sullivan, Director of HR & Operations at hr@habitatebsv.org.

At Habitat for Humanity East Bay/Silicon Valley, diversity and inclusion are respected, valued, and celebrated. We are committed to building an equitable and culturally diverse organization that is reflective of the multicultural community we live in and serve. We strongly encourage BIPOC, LGBTQIA, women, and people with disabilities to apply for our employment opportunities. Habitat is an equal opportunity employer and makes employment decisions based on merit and the applicant’s ability to champion Habitat’s mission and values. Our policies prohibit unlawful discrimination on any basis protected by federal, state, or local law or ordinance, or regulation.

ReStore Floor Supervisor, Oakland

Date: Spring 2023
Department: ReStore
Reports to: ReStore Manager – Oakland
Classification: Full time, Exempt

Position Purpose:

Under the direction of the store manager, the ReStore Floor Supervisor (RFS) is responsible for the protection of company assets, provide excellent customer service, and oversight of front-of-store activities in accordance with all company policies and procedures. RFS will be responsible for managing staff and volunteers, and ensure the store follows OSHA regulations.

Essential Functions of Position:

  • Protection of company assets
  • Establish and maintain a professional environment, ensuring the best possible experience for customers and volunteers
  • Ensure compliance to company policies and procedures through proper handling of all transactions and corresponding documentation (i.e. refunds, check approval, employee discounts, price overrides, gift certificates and any other transactions requiring supervisory involvement)
  • Training and supervision of floor volunteers, staff, and temporary workers
  • Maintaining merchandising standards for entirety of sales floor, especially in furniture and lighting section
  • Maintaining neat, organized and safe sales floor and receiving area
  • Timely communication to store management of any issues
  • Damages and returns are handled daily according to established company procedure
  • Create necessary checklists and procedures for volunteers to use for daily work load, and follow up to ensure they are being followed
  • Ensure all merchandise are researched, cleaned, and priced
  • Perform back of house office duties such as posting on Flickr, Offerup, Craigslist; processing deposits; processing timesheets for volunteers, etc.
  • Other duties as assigned

Knowledge, Skills, and Abilities:

  • Ability to communicate with a friendly, calm and consistent demeanor
  • Ability to supervise others while remaining individually productive
  • Strong interpersonal, organizational and time management skills
  • Ability to remain calm under pressure
  • Ability to train and coach others
  • Must be able to speak and comprehend English. Secondary language a plus skills.
  • Know and understand the Habitat mission and your role in it
  • Good customer service & communication skills
  • Good organizational skills
  • Show initiative/work independently
  • Minimum 6 months supervisory and customer service experience preferred.
  • Experience in related retail environment preferred.

Working Environment/Physical Requirements:

Qualified applicant must be able to perform essential duties and responsibilities with or without reasonable accommodation. Qualified applicant must be able to set and operate a ticket gun, cut case merchandise, count money, lift merchandise weighing up to 50 pounds, sign merchandise, display product on shelves and on the sales floor up to 6 feet, and climb up and down ladders. Qualified applicant also must offer flexibility in scheduling to meet business needs. The requirements listed below are representative of the knowledge, skill and/or ability necessary to perform these duties.

  • Stand for 4-hour shifts (with periodic breaks)
  • Must have the ability to safely lift 50 lbs.

Note: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as desired.
Interested candidates must submit both a cover letter and resume to Lucinda Lee O’Sullivan, Director of HR & Operations at hr@habitatebsv.org.

At Habitat for Humanity East Bay/Silicon Valley, diversity and inclusion are respected, valued, and celebrated. We are committed to building an equitable and culturally diverse organization that is reflective of the multicultural community we live in and serve. We strongly encourage BIPOC, LGBTQIA, women, and people with disabilities to apply for our employment opportunities. Habitat is an equal opportunity employer and makes employment decisions based on merit and the applicant’s ability to champion Habitat’s mission and values. Our policies prohibit unlawful discrimination on any basis protected by federal, state, or local law or ordinance, or regulation.

ReStore Customer Service Specialist, Concord

Date: Summer 2023
Department: ReStore
Reports to: ReStore Manager, Concord
Classification: Non-Exempt, Full Time and Part Time opportunities available
Location: This position is based at our Restore Concord location.

Position Purpose:

The ReStore Customer Service Specialist’s (CSS) primary role is to maintain systems that create an excellent first and last impression for everyone who visits the ReStore. Their core responsibility is to visual merchandise and create displays of core inventory to ensure safety, efficiency, and marketability. The CSS will also be responsible for leading volunteers, assisting customers & donors, and creating a welcoming environment.

Essential Functions of Position:

  • Merchandise and create displays for furniture, home decor, appliances, flooring, etc. items on the sales floor to make them visually appealing.
  • Lead and support groups of volunteers in the ongoing operations of the ReStore.
  • Assist customers and complete sales transaction through the cash register.
  • Create an excellent first and last impression for all ReStore guests.
  • Merchandise and create displays.
  • Answer the phone and return voicemails with courtesy and respect.
  • Collect customer information for the Treasure Hunters email list.
  • Promote and maintain a safe work environment.
  • Keep the ReStore clean and organized in addition to making sure all inventory is correctly priced.
  • Assist in loading and unloading merchandise from vehicles.
  • Assist in developing and adhering to criteria for donated materials.

Knowledge, Skills, and Abilities:

  • Quick learner
  • Must possess (or have the ability to learn) strong leadership skills.
  • Excellent communication skills.
  • Excellent customer service skills.
  • Excellent organizational skills.
  • Operate a cash register with proficiency.  Previous experience with cashiering or customer service is desirable.
  • Must be able to supervise volunteers with a wide range of skills and abilities.
  • Good computer skills with knowledge of Microsoft Windows, Office (Word, Excel, and Outlook), eBay, and Craigslist.
  • Knowledge of fair market values of new and used building materials is a plus (not required)
  • Ability to speak and understand Spanish is a plus (not required)

Working Environment/Physical Requirements:

Must have the ability to safely lift 35-50 lbs., stand, squat, bend, climb in/out of truck and multiple times per day.  Must be able to stand for (2) 4-hour shifts over the course of an 8 hour workday with periodic breaks.

Compensation and Benefits:

Compensation is based on experience. We offer health, vision, and dental insurance to full-time employees and cover 90% of employee premiums, and 50% for spouse and dependents. We provide a 4% annual salary match to your 403(b) retirement plan after one year of service, with a three-year cliff vesting. We also offer generous paid time off including vacation, sick leave, and 13 paid holidays.

Salary Range: $17.00 – $20.00 an hour DOE

Note: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as desired.
Interested candidates must submit both a cover letter and resume to Lucinda Lee O’Sullivan, Director of HR & Operations at hr@habitatebsv.org.

At Habitat for Humanity East Bay/Silicon Valley, diversity and inclusion are respected, valued, and celebrated. We are committed to building an equitable and culturally diverse organization that is reflective of the multicultural community we live in and serve. We strongly encourage BIPOC, LGBTQIA, women, and people with disabilities to apply for our employment opportunities. Habitat is an equal opportunity employer and makes employment decisions based on merit and the applicant’s ability to champion Habitat’s mission and values. Our policies prohibit unlawful discrimination on any basis protected by federal, state, or local law or ordinance, or regulation.

ReStore Customer Service Specialist, San Jose

Date: Summer 2023
Department: ReStore
Reports to: ReStore Manager, San Jose
Classification: Non-Exempt, Full Time and Part Time opportunities available
Location: This position is based at our Restore San Jose location.

Position Purpose:

.The ReStore Customer Service Specialist’s (CSS) primary role is to maintain systems that create an excellent first and last impression for everyone who visits the ReStore. Their core responsibility is to visual merchandise and create displays of core inventory to ensure safety, efficiency, and marketability. The CSS will also be responsible for leading volunteers, assisting customers & donors, and creating a welcoming environment.

Essential Functions of Position:

  • Merchandise and create displays for furniture, home decor, appliances, flooring, etc. items on the sales floor to make them visually appealing.
  • Lead and support groups of volunteers in the ongoing operations of the ReStore.
  • Assist customers and complete sales transaction through the cash register.
  • Create an excellent first and last impression for all ReStore guests.
  • Merchandise and create displays.
  • Answer the phone and return voicemails with courtesy and respect.
  • Collect customer information for the Treasure Hunters email list.
  • Promote and maintain a safe work environment.
  • Keep the ReStore clean and organized in addition to making sure all inventory is correctly priced.
  • Assist in loading and unloading merchandise from vehicles.
  • Assist in developing and adhering to criteria for donated materials.

Knowledge, Skills, and Abilities:

  • Quick learner
  • Must possess (or have the ability to learn) strong leadership skills.
  • Excellent communication skills.
  • Excellent customer service skills.
  • Excellent organizational skills.
  • Operate a cash register with proficiency.  Previous experience with cashiering or customer service is desirable.
  • Must be able to supervise volunteers with a wide range of skills and abilities.
  • Good computer skills with knowledge of Microsoft Windows, Office (Word, Excel, and Outlook), eBay, and Craigslist.
  • Knowledge of fair market values of new and used building materials is a plus (not required)
  • Ability to speak and understand Spanish is a plus (not required)

Working Environment/Physical Requirements:

Must have the ability to safely lift 35-50 lbs., stand, squat, bend, climb in/out of truck and multiple times per day.  Must be able to stand for (2) 4-hour shifts over the course of an 8 hour workday with periodic breaks.

*This position is based at our Restore San Jose location.

Compensation and Benefits:

Compensation is based on experience. We offer health, vision, and dental insurance to full-time employees and cover 90% of employee premiums, and 50% for spouse and dependents. We provide a 4% annual salary match to your 403(b) retirement plan after one year of service, with a three-year cliff vesting. We also offer generous paid time off including vacation, sick leave, and 13 paid holidays.

Salary Range: $17.00 – $20.00 an hour DOE

Note: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as desired.
Interested candidates must submit both a cover letter and resume to Lucinda Lee O’Sullivan, Director of HR & Operations at hr@habitatebsv.org.

At Habitat for Humanity East Bay/Silicon Valley, diversity and inclusion are respected, valued, and celebrated. We are committed to building an equitable and culturally diverse organization that is reflective of the multicultural community we live in and serve. We strongly encourage BIPOC, LGBTQIA, women, and people with disabilities to apply for our employment opportunities. Habitat is an equal opportunity employer and makes employment decisions based on merit and the applicant’s ability to champion Habitat’s mission and values. Our policies prohibit unlawful discrimination on any basis protected by federal, state, or local law or ordinance, or regulation.